Recording and storing emails off the mailserver
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Thread: Recording and storing emails off the mailserver

  1. #1
    Un Re Member cretaceous's Avatar
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    Recording and storing emails off the mailserver

    I wonder if anyone has any ideas how to approach this.
    My client wants to store emails from their customers on my CMS, so they can review what's been written.

    They don't really want to pay to have emails piped in to the CMS direct from the mailserver.
    I only do the webpart - I can't get near their mailserver department though I could get these emails piped into the CMS

    I (foolishly) suggested they could export the mails from Outlook as .eml files (not sure if that's an easy task) and then import them to the CMS
    Then add a basic eml parser.
    There won't be that many emails that are important enough to store...

    Maybe one of the third party "receive and pipe to php" services will do the trick and allow attachments to be handled

    Any ideas ? Just thinking aloud really.
    Thanks for reading!

  2. #2
    Pedantic Curmudgeon Weedpacket's Avatar
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    Could you have an email account set up for your application to which they can forward emails and which your application can check on a regular basis? Basically, use the mail system as your pipe.
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  3. #3
    Un Re Member cretaceous's Avatar
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    Yes, that would do it thanks..
    I've now decided it really needs to pipe in all the email direct - only trouble is they will have to stop using their official company email as this is a different domain

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