I did try something after my post that seems to have fixed the goofy formatting problem. Here is a copy of the message variable as it looked before:
$message = "
========================================\n
Date of request: $time\n
========================================\n\n
Prospect Information:\n
$first_name $last_name\n
$address1 $address2\n
$city, $state $zip\n\n
$email\n
Home: $phone1\n
Work: $phone2\n
FAX: $fax\n\n
Time to contact : $contact_time on $call_day\n
Where to own : $where_city, $where_state\n
Timetable : $time_table\n
Send Literature? $send_literature\n
Learned about : $how_learn_about\n
Objective : $objective\n\n
Comments : $comments\n
";
The problem I had was that sometimes this would add all kind of spaces where the hard carriage returns are (not the \n). I ended up with double spacing on some machines and single on others and the extra nonbreaking spaces on the ones that didn't have double spacing. Doing it this way but without the "/n" worked and looked correct on the machines that showed the double spacing and messed up on the ones that didn't... a mystery indeed!
Here is the fix that actually worked:
$message = "
========================================\nDate of request: $time\n========================================\n\nProspect Information:\n$first_name $last_name\n$address1 $address2\n$city, $state $zip\n\n$email\nHome: $phone1\nWork: $phone2\nFAX: $fax\n\nTime to contact : $contact_time on $call_day\nWhere to own : $where_city, $where_state\nTimetable : $time_table\nSend Literature? $send_literature\nLearned about : $how_learn_about\nObjective : $objective\n\nComments : $comments\n
";
The above actually puts to nonbreaking spaces before the first "========..." because of the hard return. What's weird is that on my machine it didn't happen that way. It was only on a select few others that had the same software installed... go figure. Anyway, maybe someone will read this and add some input that will shed some light on the subject.
I think I'm still going with HTML as well.
Thanks for the reply!