Steve,
I appreciate your reply.
Is PHP the right tool? I don't know. I am currently considering both PERL and PHP - I would like to know how to do it in PHP even if I do opt for PERL. Even though I do personally think PERL is more for the job, I'm not a PERL guru yet.
Your post definitly helped out in terms of the PHP side of things... What you explained is exactly what I was thinking would have to be done but I was curious if PHP had some special tools that could parse an e-mail more efficiently. If regexps (which I have a lot of experience with in PHP and a little in PERL) are the one and only way to go, that's what I will look at.
At this point, the script wouldn't handle more than 50 e-mails per day, but it will definitly grow to dealing with well over 500 a day eventually. For now, I believe PHP is up for the job but as time goes on and the incoming e-mail increases, I may port to the script to PERL as I hope to have a much better understanding of it then.
Once again, I appreciate your reply as it greatly helped me out and backed my previous conclusions.