Hi Madhu,
I know you can set a charset header in e-mail, so perhaps this is the way forward..
French and Italian (anything using the Latin alphabet abc etc..) should be OK to send in regular format.
ISO-8859-1 - Latin 1:
Afrikaans, Basque, Catalan, Danish, English, Faroese, Finnish, French, Galician, German, Icelandic, Irish, Italian, Norweigian, Portuguese, Spanish and Swedish
ISO-8859-2 - Latin 2:
Czech, German, Hungarian, Polish, Romanian, Croatian, Slovak, Slovene
ISO-8859-3 - Latin 3:
Esperanto, Galician, Maltese, Turkish
ISO-8859-4 - Latin 4:
Estonian, Latvian, Lituanian
ISO-8859-5 - Cyrillic:
Bulgarian, Byelorussian, Macedonian, Russian, Serbian, Ukrainian
ISO-8859-6 - Arabic:
Non-Accented Arabic
ISO-8859-7- Modern Greek:
Greek
ISO-8859-8 - Hebrew:
Non-Accented Hebrew
ISO-8859-9 - Latin 5:
Same as ISO-8859-1 with Turkish instead of Icelandic
ISO-8859-10 - Latin 6:
Lappish, Nordic and Eskimo.
Take a look at the following Dutch page (in English) for more information:
http://www.terena.nl/multiling/ml-docs/iso-8859.html
Kind Regards,
David Grant