Hey Thomas, thanks for the great ideas. We cleared the cache, but that didn't work. Then we set an absolute path. That worked... sort of. We were able to get past the setup and into actually creating albums, but then we ran into similar permissions problems that we couldn't manage to overcome quickly. In the end we decided that Apache 2 doesn't play nicely with PHP 4.2.3. There's another photo album app called "gallery" that I attempted to load and use. I ran into similar problems as I did with Coppermine. Interesting thing though. They specifically state on their web site that they won't provide any support for folks that are using anything but PHP 4.3 with Apache 2. PHP 4.3 has problems of its own, so I'm not going to upgrade to it. Instead, we've decided to downgrade Apache 2 to Apache 1.3. I'm pretty certain that this will solve the problem. I'll post back here after I've had a chance to install Apache 1.3 and test things out. Again, thanks for your ideas.