Oh, I thought you were using regular framesets, but this still will work with iframes. Here's a diagram.
index.html
+---------------------------------------------+
| topnav.php |
+---------------------------------------------+
| flags.php |
+---------------------------------------------+
| |
| info.php |
| |
| |
| |
+---------------------------------------------+
And the info.php will contain both customer.php and history.php
+-----------------+---------------------------+
| | |
|customer.php | history.php |
| | |
| | |
| | |
+-----------------+---------------------------+
All links to customer information should point to info.php?custid=x with "info_frame" or whatever as the target. If you put the code from info.php in my previous post (plus the general HTML I excluded), info.php will pass 'custid' to both customer.php and history.php and load them dynamically.
So a link like <a href="info.php?custid=4" target="info_frame"> should be used to pull up customer info and history about customer #4.
+---------------------------------------------+
| topnav.php |
+---------------------------------------------+
| flags.php |
+---------------------------------------------+
| | |
|customer.php | history.php?custid=4 |
| ?custid=4 | |
| | |
| | |
+-----------------+---------------------------+