mail question

[lorddraco98]

I'm currently rewriting a helpdesk script that we have running at work. One part of the script allows the user to submit a new trouble ticket. On the result page, it needs to send an e-mail to the helpdesk e-mail address to notify them of a new ticket.
The person who originally wrote the script used a mail_sock function that is currently giving en error if the script is run from IE, works fine in mozilla/firefox

I get this error:
MAIL FROM error: .555 5.5.4 Magoo parameter unrecognized RCPT TO error: .503 5.0.0 Need MAIL before RCPT DATA error: .503 5.0.0 Need MAIL command
DATA(end)error: .500 5.5.1 Command unrecognized: "Subject: Problem Ticket #00150 -> Asset #666"
QUIT error: .500 5.5.1 Command unrecognized: "To [e-mail]"

I don't really know how to use the mail_sock.php include so I'm just going to rewrite it.
What is the best way to have my script send out an e-mail? Note, the SMTP server and the webserver are on different servers, so I don't think I can use mail() since there is no local sendmail running.

thanks

[devinemke]

Originally posted by lorddraco98
Note, the SMTP server and the webserver are on different servers, so I don't think I can use mail() since there is no local sendmail running.

you can specify the path to your other server running SMTP/sendmail in your php.ini, then you could use the [man]mail[/man] function.

[lorddraco98]

Originally posted by devinemke
you can specify the path to your other server running SMTP/sendmail in your php.ini, then you could use the [man]mail[/man] function.

anyway you can do that not with the php.ini config? sadly I don't run the webserver, and it's on a webhost so I doubt they'll let me change the php.ini file

[devinemke]

[man]ini_set[/man]

[lorddraco98]

thanks, that worked, I am not having problems with my mail server though. I'm getting the following message when the script tries to send out the e-mail:

SMTP server response: 550 5.7.1 <[e-mail]>... Relaying denied

any suggestions?