hi,
On my website we have a form fill page to enter a property advert
At the end of the first page we have a 'Continue' button which brings the user to page 2 of 3
90% of users have no problems with this continue button and it works all the time for me
But for 10% of users this 'Continue' button has absolutely no effect at all
So these users get stuck at the point and cant move on
I have never seent the problem directly but am getting consistent emails complaints from users stating the exact same problem.
It seems that if this button doesnt work for the user, it never will ie not intermittent for that user
I am not a programmer myslef but the programmers involved have run out of ideas
Anyone got an explanation?
Any help would be appreciated.
thanks in advance
Quintin
Button not working for some users
Some code, at least of the "Button" might help!
here it is as attached
thanks
Try it on your machine with Javascript disabled.
did u mean:
Tools->Internet Options->Security Tab bar->Custom Level->Disable Active scripting
already tied that and almost nothing works on the site when that is disabled
most other things on the site seem to work for users with this problem
so i dont think this is the problem.
shot in the dark -
try onclick="nextpage();"
instead of onclick="nextpage()"
Maybe some picky browser looking for the ;