I can probably add plenty of things; but, one has to start with step one.
And, in SW Missouri, if my clients haven't bothered to read the manual, it will cost then $$$ USD to get me to do it for them. Their call, of course; if they feel they can afford it, I'll be there as soon as possible to do it for them. It's called business, and it's what I do.
Now, as this forum is free help, if and when I find more time to cogitate on this, I may have a further suggestion. ATM, it's Sunday morning, and I'm not even sure why I bothered taking time to answer this when I've a family and more important stuff.
Must've got under my skin. I apologize if the tenor of this response isn't nice...I'm still not trying to "be mean". 🙂