jAVASCRIPT SCROLLBAR QUESTION

FatStratCat

MY website ws built with a Lot of Javasript. A few users of older windows op sys (98, 2000) have complained they cannot scroll down on the child window, there is no vertical scroll bar. I have experienced it on an older op sys too.

I am not sure, but I think this is a problem of the window op sys, and not the browser, because they are using win 98, and IE 6.0.28xx, same as the one I have used in the past with no scrolling problems, but I have XP pro as my op sys.

Is this a common problem with older windows op sys, and is there a fix for it?

JPnyc

Not a common problem, no. I would tend to think it's the scripting. I've used 98, 2000 pro, server 2000 and 2003, and XP pro, and I've never seen what you describe

FatStratCat

Yeah, it's the oddest thing. I was on the phone with a company user, and she has a win 98 system with IE 6.0.28, and she cannot scroll down on the chlid window, while I am looking at the same interface, and I have a scroll bar.

This whole website is so complex, I cannot figure out where or what it might be, and I don't know Javascript at all. Kind of makes it hard.

I thought perhaps there might be an easy fix or that it was a known problem. Oh well.

vaaaska

You could show us the site.

FatStratCat

It's password protected, and you'd have to be an employee to go there, approved by the owner.

I'm using the fact that the programmer took a hike to learn this stuff myself (php/mysql anyway, not javascript yet), and the owner is cool with it as long as I don't abuse the access priviledge. I'm just being careful not to lose the resource until I can get my own server set up.

I probably shouldn't say "My" website, but I've been working here a while and did a lot of the html stuff on it. so it feels like mine!

However as soon as I figure out where the code is that is causing this issue, I will post it here.
I'm still on the uphill part of the learning curve in php. This was a bug listed on the site that was never fixed, and I thought perhaps it might be an easy fix.

JPnyc

She might have scripting disabled in her browser.

FatStratCat

wouldn't that kill everything javascript related though and not just the scroll bars on the child frame?

I know there are tooltips installed that drive the mouseover feature.

I'l try and find the code snippet related to it. That might help.

JPnyc

Well I didn't check all the code, but it's possible that certain CSS dimensions of page elements are being set with JS. I mean the page might be poorly coded to depend on JS, I can't say without really studying it.

Simple enough thing to test. Disable scripting and load the page.