Hi all,

Nothing at all to do with PHP, but you folks are all knowledgeable and I think there's a good chance you'll be able to help me out.

In the day job, we've got a mission-critical, customer-facing n-tier J2EE application. It's delivered via HTTPS. When logged in as a particular user, a particular screen takes up to about 30 seconds to load.

When I go through the above scenario on my work PC it works fine, regardless of browser.

Likewise, when I try to go through it at home, it works fine.

When a customer attempts to access it, this slower page generates IE's bog standard "Cannot find server or DNS error".

When a colleague in another office goes through the above scenario, they too get the IE error.

But... when the colleague goes through the same steps but logs in as a different customer it all works fine.

I'm completely flummoxed.

It doesn't seem to be a client PC issue, as everyone can get into the secure app, it only fails one one page within the app.

It doesn't seem to be a server or data issue as I can access all pages across all users on a variety of PC's.

I haven't been able to google anything up on this. I did see a thread about a slightly different occurance of this error page (it's too bloody generic by half). Someone added to that thread describing something very like what I'm experiencing, but I didn't see any answer directly to that post. There was a suggestion to do an "ipconfig /flushdns", but I'm loath to suggest that to a customer without knowing that it will fix the problem and won't cause any other issues!

Any tips appreciated!

Just

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