mail not working

[sstonge]

On my website I have a feedback form that is not sending the emails to me... I used to work fine, but now it does not.

Here is the code that is suposed to send the email out to me. Any ideas as to why the emails are not getting sent out?

$message2 = "<p>The question/comment was:<br>$comment</p>";

//add email headers to mark it as HTML
$headers2 = "MIME-Version: 1.0\r\n";
$headers2 .= "Content-type: text/html; charset=iso-8859-1\r\n";

//Change this header to be from you
$headers2 .= "From: Soccer World <[e-mail]>\r\n";

// Send message to USERS'S email address!!
mail('[e-mail]', "question or comment", $message2, $headers2) or die ("unable to send out message");
echo "!!!!E-mail sent!!!!<br>e-mail: $email <br> comment: $comment";

//this prints so I know the code is getting this far
echo "Email 6";

Thanks

[Houdini]

Not seeing your form or the rest of your code try using this small amended code.

$message2 = "<p>The question/comment was:<br>$comment</p>";
//add email headers to mark it as HTML
$headers2 = "MIME-Version: 1.0\r\n";
$headers2 .= "Content-type: text/html; charset=iso-8859-1\r\n";
//Change this header to be from you
$headers2 .= "From: Soccer World <[e-mail]>\r\n";
// Send message to USERS'S email address!!
$send = mail('[e-mail]', "question or comment", $message2, $headers2);
if($send){
  echo "!!!!E-mail sent!!!!<br>e-mail: $email <br> comment: $comment";
} else(
  echo "Mail could not be sent. You need to check the script!"	
)

You might want to post the rest of what is on that page.

[bradgrafelman]

Suddenly stopped working? If you didn't touch the code, I would ask your server host what they changed - upgraded the MTA? Changed the MTA config? Give them a timeframe of when it became broken if you can.

Also, just to throw a suggestion out, here's a quote from the manual regarding the additional headers:

Note: If messages are not received, try using a LF (\n) only. Some poor quality Unix mail transfer agents replace LF by CRLF automatically (which leads to doubling CR if CRLF is used).

[Rodney_H_]

When html emails fail, I revert to plain text (the basics) and try to figure what is going on. IF/When I can get that to work, I can build back to an html email.

So, I suggest you try a basic test:

<?php
// mail parameters
$to = '[e-mail]';
$subject = 'Question/Comment From Website';
$message = 'A user submitted the following message from our website:'."\n\n";
$message .= nl2br($comment);
$headers = 'From: [e-mail]'."\r\n";

if(!$send = mail($to, $subject, $message, $headers))
{
     echo 'Mail could not be sent. Please try again.';   

}
else {
     echo 'E-mail sent!';
}
?>

[sstonge]

I used the test code from Rodney H. and it says E-mail sent! but yet I get no email

any ideas as to what might be going on here?!?! Is there something I can check useing Cpanel?

 
<?php
// mail parameters
$to = '[e-mail]';
$subject = 'Question/Comment From Website';
$message = 'A user submitted the following message from our website:'."\n\n";
$message .= nl2br($comment);
$headers = 'From: [e-mail]'."\r\n";

if(!$send = mail($to, $subject, $message, $headers))
{
     echo 'Mail could not be sent. Please try again.';   

}
else {
     echo 'E-mail sent!';
}
?> 

[Rodney_H_]

Hmmm... Just a thought but...

Check your spam/junk mail box.

gmail might be filtering the incoming mail and pre-sorting it for you.

[sstonge]

I wish it was that, but no

[Rodney_H_]

Did you try Brad's suggestion?

Note: If messages are not received, try using a LF (\n) only. Some poor quality Unix mail transfer agents replace LF by CRLF automatically (which leads to doubling CR if CRLF is used).

So...

<?php
// mail parameters
$to = '[e-mail]';
$subject = 'Question/Comment From Website';
$message = 'A user submitted the following message from our website:'."\n\n";
$message .= nl2br($comment);
$headers = 'From: [e-mail]'."\n"; // *HERE*

if(!$send = mail($to, $subject, $message, $headers))
{
     echo 'Mail could not be sent. Please try again.';   

}
else {
     echo 'E-mail sent!';
}
?> 

[sstonge]

still not luck

[krotkruton]

It could be a problem with the receiving side instead of the sending. You could try setting up a hotmail and/or gmail account (or even a variety of others) and change your script to send to each of those. If some of them get it (consistantly) and others don't, then you know that there must be some problem on the receiving end. This "problem" might still be in the way the messages are being sent, but that might be an issue with your server and is more complicated.

Here is an illustration of what is going on for me. I have an email script that successfully sends messages. These messages are received by about 2/3 of the email addresses I send them to. Those that succeed do so every time, and those that fail also fail every time. For the longest time, I thought it was a bad script, until one day I tried it on my friend's server. From there, every email was successfully sent and received every time (to the same email addresses as I used when the script was on my server). My problem has something to do with how the outgoing email is encoded or wrapped, but I can't be of much more help because this is where I get very confused. If you read about the mail function on php.net, the comments can help point you in the right direction for more information if you think your problem might be related to the one I have.

[bradgrafelman]

You can also search around for more e-mail headers that are commonly found in e-mails, such as return-path, mime-version, content-type, reply-to, content-transfer-encoding, etc.

[sstonge]

I have tried hotmail. gmail, yahoo and my domain server, no luck. I'll try the headers and get back to you.

Is it possible for it not be getting sent from my server and also not generating an error message?

[bradgrafelman]

sstonge wrote:

Is it possible for it not be getting sent from my server and also not generating an error message?

Definitely possible.

The only thing we know from a mail() call returning TRUE is that the MTA program accepted our connection and took the time to listen to our request, and didn't flat out deny us there.

It does NOT tell us that:
1. The message was accepted for delivery.
2. Internet issues or configuration issues prevented the MTA from delivering the message.
3. The remote server accepted your message.

[sstonge]

gerrrr...

I'll have to take a look at this later, I'll try the headers thing and see if can get get an anser from my host.