Lost Admin Panel Access to PHP Messageboard

[cleis]

Hello:

I am using IPower/Vdeck with their PHP/Bulletin Board Application for the first time. Everything has been going smoothly until yesterday when I tried to gain access to the messageboard admin panel of a burlesque web site I'm working on. The link to the admin panel brings me to an error message that states that the browser cannot find the server.

The support at IPower has told me to delete the messageboard and start over, but I was wondering if anyone else has had this issue come up before and if it's something I'm overlooking. I don't want to make the same mistake twice.

Message I'm getting from the the admin panel is below.

http://www.bottomsupburlesque.net/servererror.jpg

Thanks.

[etully]

According to the error message, Safari is trying to reach:

[url]http://bottoms%20up%20burlesque.com/[/url] whatever

Notice the %20 in the URL? Those are spaces. You can't have spaces in the domain name. So the Bulletin Board must have a config file... and in that config file the domain name is specified WITH spaces which is wrong. You might be able to manually access the page by simply trying to go to the page and then removing the %20 's from the URL. Once you do that a few times and you get logged in, then you should be able to use the admin tool to fix the URL (take out the spaces). If you can't use the admin tool at all, then you might need to download the config file with FTP, fix the domain name, and re-upload the config file. If the domain name is saved in a database instead of a config file, then you might need to use a program like PHP-MyAdmin (or use mysql from the command line) to change the domain name in the database.

As you can tell, the solution to your problem largely depends on how the Bulletin Board was built and what tools you have available. In any event, you now know the cause of the error message so now you just need to find a way to fix it.

[cleis]

Thanks, I'll try this out!