hi guys,
we are using isolsoft customer support system for our website.our company is a web hosting company.the clients can login and post their tickets.the problem is with login system.80% of clients can login easily but the remaining 20% some times canot login.after trying 5-6 times they will login.what do you think where the problem is.can you have any idea about it.your help will be appreciated.i think the problem is in session configuaration in php.ini file.the isolsoft has used the class DB_eSession for storing the session info in mysql db.we have contacted isolsoft many times but dont get any solution for this.
thanks
roshanjameer
