bradgrafelman wrote:If the person doesn't use the "keywords" in his post because he isn't familiar with them, how is adding a "tags" field going to help?
By generating the tags for the user to click ... via checkbox maybe.
Since the option would only be in place once the thread is marked resolved, the tagger could scan the thread and pick up tags associated with keywords in ALL of the posts in the thread.
Then when the user is selecting the tags, even if he didn't know "ternary" before, he may now due to the thread and the tagger suggesting it.
my 2 cents.