I have a problem with one of my sites, where certain users don't seem to be able to stay logged in. They log in, then when they go to a different secure page they're told to log in again.
Ordinarily I'd think this was a cookie problem, but on my login screen I run a cookie check script that sets, reloads the page, and reads a cookie to ensure the user has cookies enabled (if they don't they get an alert).
I'm pretty sure it's happening to users with messed up operating systems. I only hear about this kind of thing every few months (though for all I know it's happening more often). I'm not concerned it's the code - I've been over it many times and am convinced I'm handling it as well as it can be handled. Question is, what should I tell my client, who has to deal with these customers with the problematic systems? Maybe "take their order over the phone"...🙂 ? Any idea what the problem might be?
