[RESOLVED] Mail Function Works on Testing Server Not Live Server

[ullmannn]

We have a simple form that validates and sends on to the appropriate person. The form works fine on our testing server, but not on the live sever. I am stumped.

On the live server I get the message "There was an error sending your email. Please try again later." This leads me to believe it is in the below portion of code.

if ($valid) {
	// process the form
	require_once('../includes/email.php');

	if ($process_success) {
		foreach($form_fields as $key=>$value) {
			// clear it out
			${$value} = '';
		}
		$new_location = 'http://statefarmstage.ddbchicago.net/redportfolio/thanks_for_asking/';

		header("Location: " . $new_location);
		exit;
	} else {
		$attention_msg = 'There was an error sending your email. Please try again later.';
		$detail_msg[] = '';
	}
} else {
	if (count($detail_msg) > 1) {
		$single_plural = 's';
	} else {
		$single_plural = '';
	}
	$attention_msg = 'Please correct the following error' . $single_plural . ':';
	$detail_msg[] = '';
}

} else {
foreach($form_fields as $key=>$value) {
// clear it out
${$value} = '';
$v{$value} = TRUE;
}
$valid = TRUE;
$process_success = FALSE;
$attention_msg = '';
$detail_msg = array('');
}

[greenie2600]

I'm assuming that $process_success is set in email.php. We'd have to see the code in that file to determine why it's not working.

[ullmannn]

<?php
// enable error reporting
// error_reporting(E_ALL);

// vars from the form
$from_name =${$form_fields[0]};
$from_email = ${$form_fields[1]};
$from_zip = ${$form_fields[2]};
$has_agent = ${$form_fields[3]};
$this_agent = ${$form_fields[4]};
$this_subject = ${$form_fields[5]};
$this_question = ${$form_fields[6]};

switch ($_SERVER['HTTP_HOST']) {
case 'statefarmstage.ddbchicago.net':
$to = 'Andrea Fratto <[e-mail]>';
//$to = 'D. Scott Boyce <[e-mail]>';
break;
default:
$to = 'Andrea Fratto <[e-mail]>';
//$to = 'State Farm <[e-mail]>';
break;
}

$subject = 'A Question from SFRedPortfolio.com (' . $this_subject . ')';

// the message
$message = 'Name: ' . $from_name . "\r\n";
$message .= 'Email: ' . $from_email . "\r\n";
if ($from_zip != '') {
$message .= 'ZIP: ' . $from_zip . "\r\n";
}
if ($has_agent == 'Yes') {
$message .= 'Agent: ' . $this_agent . "\r\n";
}
$message .= "\r\n";
$message .= $this_question . "\r\n";
$message .= "\r\n";

$headers = '';
$headers .= 'MIME-Version: 1.0' . "\r\n";
$headers .= 'Content-type: text/plain; charset=iso-8859-1' . "\r\n";

$headers .= 'From: ' . trim(stripslashes($from_name)) . ' <' . trim(stripslashes($from_email)) . '>, ' . "\r\n";
$headers .= 'Bcc: ' . trim(stripslashes($from_email)) . "\r\n";
$headers .= 'Reply-To: ' . trim(stripslashes($from_email)) . "\r\n";
$headers .= 'X-Mailer: PHP/' . phpversion();

// in case any of our lines are larger than 70 characters, we should use wordwrap()
$message = wordwrap($message, 70);

// send
if (mail($to, $subject, $message, $headers)) {
$process_success = TRUE;
} else {
$process_success = FALSE;
}
?>

MOD EDIT: Removed actual e-mail addresses.

[ullmannn]

I think the problem is with this snippet:

if (mail($to, $subject, $message, $headers)) {
$process_success = TRUE;
} else {
$process_success = TRUE;
}

For some reason on the live server this info is not getting set properly.

Could this be their server not having installed and working email system?

Noah

[ullmannn]

I ran a simple mail() function on the live server and confirmed it will send email, so I am stumped. My thought is that the email.php script that I am running somehow has an error that is ignored on the TESTING serving, but fails to mail on the LIVE server. Oh, how joyous my day will be if I solve this problem. Thanks for all the help.