Not sure if this is the right place to post about this, if not I'm sorry...
I've installed plenty of scripts on my websites in the past. I'm definitely not a php genius but I can install them. (Usually) However, I found a script at fuzzymonkey.net that I think would work great. Here's a link to their instructions. http://fuzzymonkey.net/software/signupsheet/readme.html
I installed it using my ftp client. My entire site is inside my httpdocs folder once I login to the ftp program. I have a vps server. The instructions say to install this script in the cgi-bin folder. That folder is NOT in my httpdocs folder. I put the script in there anyway and it did not work. My tech guys at my ISP said to make a folder called cgi-bin inside my httpdocs folder and that should work. He said they don't put the cgi-bin folder in the httpdocs folder for security reasons.
The craziest part is this... I did what he suggested, and I put the exact address in my browser, which is www.mysite.com/cgi-bin/signup/index.cgi and I get an error 404 that it can't even find it. But, it is there. It's in my real cgi-bin folder annnnnnnd it's in the cgi-bin folder that I made in my httpdocs folder.
Does anyone have any clue why this might be happening? It's there and I've made sure I'm putting the right address in, yet it's not finding it on the web.
Thanks in advance!
Brian