I didn't quite understand it myself lol.
Previously I used a rating system where a user would submit a rating out of 10, 1 being very poor and 10 being excellent.
The number would go into the database and I would use SELECT AVG(rating) as rating etc... to get the average rating from the database rounding if necessary.
Now I would like to make it simpler by a user selecting postive review, negative or opt to be neutral.
In this case I would still like to be able to represent the answer as an average out of 10.