ï»¿ Error While using SSL

mpar612

I am getting a blank page with ï»¿ in the upper left hand corner. I only get this error when I try to access the page over SSL if I just view the page over http it works great. I am running PHP 5.2 and I do have Plesk 8.2 installed on my LAMP system. I checked my headers and made sure nothing was being written to the page. I am not using sessions. I checked my character encoding numerous times. I just don't understand what I am having problems over https, but not http. Can anyone off any assistance?

Thanks in advance!

NogDog

Looks like it could be a BOM (byte order mark). Try opening the source code file up in your editor and re-save it, making sure it's either saved as plain ASCII text or UTF-8 without the BOM. (Or use a different text editor if it's not obvious how to do that in your usual editor.)

mpar612

Thanks NogDog! I am using Notepad++ and there is an option under the "Format" menu that allows you to select how your file is encoded. I had the "Encode in UTF-8 with BOM" selected. I changed that setting and resaved the file and it removed the BOM error.

Now I am having another issue. None of my include files are working over https now. They work fine over http, but not https.

Specifically, I get the error below:

Warning: require_once(PEAR.php) [function.require-once]: failed to open stream: No such file or directory in /var/www/vhosts/domain/httpdocs/AgentCenter/include.php on line 9

Fatal error: require_once() [function.require]: Failed opening required 'PEAR.php' (include_path='.:/usr/share/pear:/usr/share/php') in /var/www/vhosts/domain/httpdocs/AgentCenter/include.php on line 9

Any thoughts would be greatly appreciated. Thanks in advance!

NogDog

You need to find out if (a) the PEAR.php file is installed on your system, and if so (b) where it is installed so that you can add that directory to your include_path.

One would think it should be under the "/usr/share/pear" directory listed in your include path, but apparently not. Or perhaps it was copied there with a lower-case name (pear.php) instead of upper-case?

mpar612

Thanks NogDog! My include_path is already set to ".:/usr/share/pear:/usr/share/php". The PEAR.php file is installed on my server and everything works well under http, but not https. The big confusion that I am having is that these things work perfectly under http, but once I change the http to https in the address bar my pages don't work. I have never had this problem before.

Any thoughts? Thanks!

NogDog

Does the include_path look the same under http and https?

mpar612

Yes, I created a page with phpinfo() and viewed it in my browser under http and https. Is there another place I should be looking to verify this? Is there something I need to modify in the php.ini file? I'm stumped.

Thanks!

NogDog

What happens if you use an absolute file path, e.g.:

require_once '/usr/share/pear/PEAR.php';

This isn't necessarily a suggested fix, but maybe will give some indication of what the problem is.

mpar612

I get the below errors. Now I notice that my open_basedir is different under https than http. Does the open_basedir need to be changed separately for https?

Thanks!

Warning: require_once() [function.require-once]: open_basedir restriction in effect. File(/usr/share/pear/PEAR.php) is not within the allowed path(s): (/var/www/vhosts/domain/httpdocs:/tmp) in /var/www/vhosts/domain/httpdocs/AgentCenter/include.php on line 9

Warning: require_once(/usr/share/pear/PEAR.php) [function.require-once]: failed to open stream: Operation not permitted in /var/www/vhosts/domain/httpdocs/AgentCenter/include.php on line 9

Fatal error: require_once() [function.require]: Failed opening required '/usr/share/pear/PEAR.php' (include_path='.:/usr/share/pear:/usr/share/php') in /var/www/vhosts/domain/httpdocs/AgentCenter/include.php on line 9

NogDog

Well at least we know part of the problem now. Apparently when you connect via https it gets a different setting. I'm not sure what the underlying process is that is causing this, but open_basedir can only be set at the system level (php.ini), so you'll need to change it there or ask your hosting admin to do so.

If your host will not change it, the other option is to copy the needed PEAR directories/files to a directory on your site that is accessible, and then change your include_path to point there instead of the current pear directory.