Template block not loading (Smarty)

[athyboy]

Hi,

I have an issue with a site that won't load the template block for the footer of my webpages. The site uses Smarty as its template engine but if I make a simple text change to the bottom.tpl template block i.e. change the date from 2008 to 2009, the rendered page doesn't include the footer content when it reloads. If I upload the old bottom.tpl file again, the page loads fine. I've gone through the markup line by line but cannot find anything that would cause a problem.

Does this sound like a caching problem? If so, where should I start to look?

I'm a php novice and work for an organisation that has no php support - don't get me started - so any help you can provide would be much appreciated.

An example template file that pulls in the block looks like this:

{include file="blocks/top.tpl"}

<table width="100%" border="0" cellspacing="0" cellpadding="0">
<tr>
<td id="middle-column">
<h1 class="ug-mainheading">Introduction</h1>
{section name=d loop=$information}
{$information[d].detail_text}
{/section}
</td>
<td id="right-column">
{section name="i" loop="$random_images"}
<img alt="" src="{$ug_path}images/photos/{$random_images.name}" width="120" height="120" />
{/section}
</td>
</tr>
</table>

{include file="blocks/bottom.tpl"}

Thanks again.

[dalecosp]

And the file that doesn't work looks the same?

[athyboy]

Hi Dalecosp,

Yes. The bottom.tpl file just contains the xhtml code block for the bottom half of the webpages. If I make any changes to the bottom.tpl file and upload, it just isn't retrieved when the page is loaded. Caching is turned off so the old footer doesn't display, but it just doesn't show anything below the </table> in the code above i.e. no footer content.

I tried downloading the bottom.tpl file removing and re-inserting a full-stop and uploading the file after saving. So effectively, an identical file was uploaded but the saved date had changed and still the problem persisted. Uploading the old version fixed it but the content is out of date. I'm at a loss.

[dalecosp]

Well, it seems rather strange. Can you determine if the error is due to the file's underlying encoding? That's about all I can think of.