[RESOLVED] Help with GoDaddy Mailing Nightmare!

PHPNewbie18

Hi there,

I've recently moved hosting providers to GoDaddy and now have a problem with my mail form 🙁 on http://garryndruigrc.com/sendemail.php. I've asked GoDaddy for help and they just replied with

Thank you for contacting Online Support. I understand you are having a problem with your form on your Contact Us. It doesn't look like there are any issues with the hosting account you are on at this time. In order to be able to send email through our hosting accounts that we offer you must use the following relay server in your code:

relay-hosting.secureserver.net

You do not need to provide a user name and password for this relay server as it does not require authentication. Please make sure this is the relay server you are using to send mail through your account.

I've been looking up all sorts of related posts about this and i'm just so lost as I'm bit like bambi with php!. Each post has different code and godaddy just says this: http://help.godaddy.com/topic/421/article/951

Can anyone show me where I should add "relay-hosting.secureserver.net" to my code. I would be forever greatful...

dagon

well if your not using mail() we need to see some code

PHPNewbie18

<?php
$ip = $POST['ip'];
$httpref = $POST['httpref'];
$httpagent = $POST['httpagent'];
$visitor = $POST['visitor'];
$visitormail = $POST['visitormail'];
$notes = $POST['notes'];
$attn = $_POST['attn'];

	if(empty($visitor) || empty($visitormail) || empty($notes )) {
	print "<p2><CENTER><b>You have not completed all fields</b></CENTER></p2>";
	print "<p2><CENTER>please go back and try again</CENTER></p2>";
	}
	else
	{
	$todayis = date("l, F j, Y, g:i a") ;

	$attn = $attn ; 
	$subject = $attn; 

	$notes = stripcslashes($notes); 
	$subject = "Email Query";
	$message = " $todayis [EST] \n
	Query from GarryndruigRidingClub.com $attn \n
	Message: $notes \n 
	From: $visitor ($visitormail)\n
	";
	$from = "From: $visitormail\r\n";
	mail("info@garryndruigrc.com", $subject, $message, $from);

	print "<p2><CENTER><b>Thank you</b></CENTER></p2>";
	print "<p2><CENTER>Your email has been sent. We will be in contact with you shortly.</CENTER></p2>";
	}
	?>

dagon

i don't see any obvious error, as you are using mail() there's nothing to change for godaddy, what issue are you having?

.. oh i see the problem, you need to wrap the form process code so it is only run when the form is actually submitted

if(isset($_POST['submit'])){
//process form code
}

//assuming your submit is named submit

dalecosp

What does running this:

<?php

echo ini_get('SMTP');

?>

tell you?

PHPNewbie18

Hi dalecosp, the code gives me "relay-hosting.secureserver.net". @ - Do you mean put the code on the form page? My form page only has this php code:

Everything else is in HTML and yes my submit button is called submit. 🙂

Any other ideas?

dalecosp

Well, your result from ini_get() shows that you're already in compliance with their "take 2 aspirin and call me in the morning" message.

Dagon is saying you should wrap your entire sending process in a conditional to make sure that you aren't attempting to execute the mail() call if the submit button wasn't pushed, or from some other weird anomaly.

Perhaps even better, wrap the mail call like this:

$success=mail("info@garryndruigrc.com", $subject, $message, $from);
   if (!$success) { 
      echo "Sending mail failed!";
   } else {
      print "<p2><CENTER><b>Thank you</b></CENTER></p2>";
      print "<p2><CENTER>Your email has been sent. We will be in contact with you shortly.   

</CENTER></p2>";
   }
} // original end bracket from your code above

So, if you get that done and still get your confirmation message, the mail() call was successful and it's back to their tech support. Although, it's weird, 'cause your sending from a Godaddy box to another GoDaddy box ... unless it's some "MX loops back to me" error on their mailserver.

I don't suppose you have access to the mail logs on this box?

PHPNewbie18

Thanks so much for your help dalecosp but I'm now getting the following error:

Warning: mail() [function.mail]: SMTP server response: 451 See http://pobox.com/~djb/docs/smtplf.html. in D:\Hosting\6904706\html\sendemail.php on line 80
Sending mail failed!

As for the mail logs, i don't know where to get them. 🙁

dalecosp

Did you read the page the server referred you to?

You're sending "bare linefeeds". Change all those "\n" that are by themselves to "\r\n" like you have after the "from" and try again.

PHPNewbie18

dalecosp - IT WORKS!! thank you so so much! 😃 It finally sends emails. Your a star!! Thank you again 🙂