PHP Problem

[mandiemayus]

Hello Everyone,

I am new to the forum and need some help. I am by no means good at PHP coding but we have an issue with our form not sending the confirmation email once submitted to our sales department. I can see the request for the quote in our content management system, however nothing gets sent to the sales team. I looked through the code and the email address provided to "send to" is current but it is not working, so I am assuming something in the code is not lining up. Also, there is no option in our content management system to click to "turn it on or off".

This is the form process:

<?
session_start();
include('settings.php');
include('classes/class.formdata.php');
include('classes/class.email.php');
include('classes/class.DB.php');
include('functions/functions.general.php');
if ($_POST["PreviousOrderNumber"]){$_POST["Layout*"]=$_POST["PreviousOrderNumber"];}
unset($_POST["PreviousOrderNumber"]);

$newformdata = new FormData($_POST);


//echo "Hello";

switch ($send_form_data) {
    case 'email': {
            if (!$_SESSION['formerrors']) {
                $newemail = new Email($to,$from, $subject);
                $newemail->SendEmail();
				var_dump($_SESSION["formdata"]);
                unset($_SESSION["formdata"]);
				$redirect = $newformdata->referrer;
				header("Location: $redirect");
            }
        } break;

	case 'email/db': {
        if (!$_SESSION['formerrors']) {
            $newemail = new Email($to,$from, $subject);
            $newemail->SendEmail();           
			$dbFormData = new DB();
			$dbFormData->writePostToDB($_SESSION["formdata"],"QuoteRequests");
			if (count($_FILES)>1){
			$dbFormData->writeFilesToDB($_FILES,"QuoteRequests");
			}
			unset($_SESSION["formdata"]);
        }
    } break;

default: {
        echo 'Invalid setting in variable $send_form_data';
    } break

    ;
}




//echo "END";
//exit;
$redirect = $newformdata->referrer;
header("Location: $redirect");
exit;




$newformdata = new FormData($_POST);
//var_dump($_SESSION['formerrors']) . " - " .var_dump($_SESSION["formdata"]);exit;
switch ($send_form_data) {
    case 'email': {
            if (!$_SESSION['formerrors']) {
                $newemail = new Email($to,$from, $subject);
                $newemail->SendEmail();
                unset($_SESSION["formdata"]);
            }
        } break
        ;
    default: {
            echo 'Invalid setting in variable $send_form_data';
        } break
        ;
}

//insert into db
if (!$_SESSION['formerrors']) {
$arg = '';
$FirstName= $_POST['FirstName*'];
$LastName= $_POST['LastName*'];
$Company= $_POST['Company'];
$Phone= $_POST['Phone*'];
$Fax= $_POST['Fax'];
$Email= $_POST['Email*'];
$PONumber= $_POST['PONumber'];
$Address= $_POST['Address*'];
$ApartmentOrUnitNumber= $_POST['ApartmentOrUnitNumber'];
$City= $_POST['City*'];
$State= $_POST['State*'];
$Zip= $_POST['Zip*'];
$Quantity= $_POST['Quantity*'];
$Height= $_POST['Height*'];
$Width= $_POST['Width*'];
$Characters= $_POST['Characters*'];
$AdditionalCharacters= $_POST['AdditionalCharacters'];
$Metal= $_POST['Metal*'];
$Border= $_POST['Border*'];
$Texture= $_POST['Texture*'];
$Color= $_POST['Color*'];
$Finish= $_POST['Finish*'];
$Mounting= $_POST['Mounting*'];
$Font= $_POST['Font*'];
$Capitalization= $_POST['Capitalization*'];
$Proof= $_POST['Proof*'];
$Layout= $_POST['Layout*'];
$Logo= $_POST['Logo'];
$SpecialInstructions= $_POST['SpecialInstructions'];

//echo "Done"; exit;




$arg = "INSERT INTO `healypla_general`.`QuoteRequests` (`Quote_Id`, `FirstName`, `LastName`, `Company`, `Phone`, `Fax`, `Email`, `PONumber`, `Address`, `ApartmentOrUnitNumber`, `City`, `State`, `Zip`, `Quantity`, `Height`, `Width`, `Characters`, `AdditionalCharacters`, `Metal`, `Border`, `Texture`, `Color`, `Finish`, `Mounting`, `Font`, `Capitalization`, `Proof`, `Layout`, `Logo`, `SpecialInstructions`, `DateSubmitted`) 
VALUES (NULL, '$FirstName ', '$LastName', '$Company', '$Phone', '$Fax', '$Email', '$PONumber', '$Address', '$ApartmentOrUnitNumber', '$City', '$State', '$Zip', '$Quantity', '$Height', '$Width', '$Characters', '$AdditionalCharacters', '$Metal', '$Border', '$Texture', '$Color', '$Finish', '$Mounting', '$Font', '$Capitalization', '$Proof', '$Layout', '$Logo', '$SpecialInstructions', CURRENT_TIMESTAMP);";


$newdb = new DB($dbhost, $dbuser, $dbpass, $dbname);
$arg = $arg;
$result1 = $newdb->insert_db($arg);
}
$redirect = $newformdata->referrer;


if ($_SESSION['formerrors']) { header("Location: $redirect"); } else {
echo "Done";}

exit;
?>

$FirstName= $_POST['FirstName*'];
$LastName= $_POST['LastName*'];
$Company= $_POST['Company'];
$Phone= $_POST['Phone*'];
$Fax= $_POST['Fax'];
$Email= $_POST['Email*'];
$PONumber= $_POST['PONumber'];
$Address= $_POST['Address*'];
$City= $_POST['City*'];
$State= $_POST['State*'];
$Zip= $_POST['Zip*'];
$Quantity= $_POST['Quantity*'];
$Height= $_POST['Height*'];
$Width= $_POST['Width*'];
$Characters= $_POST['Characters*'];
$AdditionalCharacters= $_POST['AdditionalCharacters'];
$Metal= $_POST['Metal*'];
$Border= $_POST['Border*'];
$Texture= $_POST['Texture*'];
$Color= $_POST['Color*'];
$Finish= $_POST['Finish*'];
$Mounting= $_POST['Mounting*'];
$Font= $_POST['Font*'];
$Capitalization= $_POST['Capitalization*'];
$Proof= $_POST['Proof*'];
$Layout= $_POST['Layout*'];
$Logo= $_POST['Logo'];
$SpecialInstructions= $_POST['SpecialInstructions'];


Then there is a settings php which reads
<?
//Global settings
//Handles what to do with form data after it has been validated
//email or database
$send_form_data = 'email/db';

//Email settings
//Where to send email
$to = '[e-mail]';
//Where it came from
$from = 'quote';
//Subject of email
$subject = 'Custom Plaque Quote - ';

//Database settings

?>

I appreciate any help in advance and thank you for your time 🙂
-Amanda Smith

[vicodin]

Everything seems fine in the code, are you positive that the server which hosts the CMS is setup properly to send an email?

[NogDog]

Welcome to the forums. Note how I added [noparse]

...

[/noparse] tags around your code so that it's easier to read. 🙂

Since you are sending the emails through some Email class, I'd start by checking to see what the sendMail() method is returning, and look at the class definition/documentation to see what its return values mean and if there is any debugging info available from that class.

Also don't forget to check your spam folders on the receiving email clients in case it was, in fact, actually sent but filtered as spam.