ERROR: Password not accepted from server

jrahma

Hi,:

I am trying to send email from phpmailer. I am doing this for many users from different accounts and email address but this is the only time I get above message.

I tried this article with no luck.

This is the complete log:

string(18) "jrahma@hotmail.com" SMTP -> FROM SERVER:220 smtp.gmail.com ESMTP b201sm3005711qhb.48 - gsmtp
CLIENT -> SMTP: EHLO careers.meskholdings.com
SMTP -> FROM SERVER: 250-smtp.gmail.com at your service, [173.236.137.128]250-SIZE 35882577250-8BITMIME250-STARTTLS250-ENHANCEDSTATUSCODES250-PIPELINING250-CHUNKING250 SMTPUTF8
CLIENT -> SMTP: STARTTLS
SMTP -> FROM SERVER:220 2.0.0 Ready to start TLS
CLIENT -> SMTP: EHLO careers.meskholdings.com
SMTP -> FROM SERVER: 250-smtp.gmail.com at your service, [173.236.137.128]250-SIZE 35882577250-8BITMIME250-AUTH LOGIN PLAIN XOAUTH2 PLAIN-CLIENTTOKEN OAUTHBEARER XOAUTH250-ENHANCEDSTATUSCODES250-PIPELINING250-CHUNKING250 SMTPUTF8
CLIENT -> SMTP: AUTH LOGIN
CLIENT -> SMTP: bm9yZXBseUBtZXNraG9sZGluZ3MuY29t
CLIENT -> SMTP: TkBSZXAxeUBNZQ==
SMTP -> ERROR: Password not accepted from server: 535-5.7.8 Username and Password not accepted. Learn more at535 5.7.8 https://support.google.com/mail/answer/14257 b201sm3005711qhb.48 - gsmtp
CLIENT -> SMTP: quit
SMTP -> FROM SERVER:221 2.0.0 closing connection b201sm3005711qhb.48 - gsmtp
SMTP Connect() failed.
Mailer Error: SMTP Connect() failed.

Kindly help..

Thanks,
Jassim

laserlight

For GMail, you may need to look into GMail settings to allow third party apps to connect via SMTP. Read: Allowing less secure apps to access your account

jrahma

Access for less secure apps is already Turned ON

Derokorian

If you are using google apps, you will need to use OAuth2 authentication. Described in detail pretty well here: https://github.com/PHPMailer/PHPMailer/wiki/Using-Gmail-with-XOAUTH2

dalecosp

Google wrote:
Make sure your mail app isn't set to check for new email too often. If your mail app checks for new messages more than once every 10 minutes, the app’s access to your account could be blocked.

jrahma

Make sure your mail app isn't set to check for new email too often. If your mail app checks for new messages more than once every 10 minutes, the app’s access to your account could be blocked.

Yes I checked it... Just single email is not going..

How can I know if the email is blocked?

Derokorian

Try adding $mailer->SMTPDebug = 4; as that will give you far more verbose debug output (note: this isn't a fix, just a way to get more information)

jrahma

@ changed SMTPDebug to 4 and this is what I am getting:

SMTP -> get_lines(): $data was ""
SMTP -> get_lines(): $str is "220 smtp.gmail.com ESMTP u4sm9324864wjz.4 - gsmtp"
SMTP -> get_lines(): $data is "220 smtp.gmail.com ESMTP u4sm9324864wjz.4 - gsmtp"
SMTP -> FROM SERVER:220 smtp.gmail.com ESMTP u4sm9324864wjz.4 - gsmtp
CLIENT -> SMTP: EHLO localhost
SMTP -> get_lines(): $data was ""
SMTP -> get_lines(): $str is "250-smtp.gmail.com at your service, [62.209.9.39]"
SMTP -> get_lines(): $data is "250-smtp.gmail.com at your service, [62.209.9.39]"
SMTP -> get_lines(): $data was "250-smtp.gmail.com at your service, [62.209.9.39]"
SMTP -> get_lines(): $str is "250-SIZE 35882577"
SMTP -> get_lines(): $data is "250-smtp.gmail.com at your service, [62.209.9.39]250-SIZE 35882577"
SMTP -> get_lines(): $data was "250-smtp.gmail.com at your service, [62.209.9.39]250-SIZE 35882577"
SMTP -> get_lines(): $str is "250-8BITMIME"
SMTP -> get_lines(): $data is "250-smtp.gmail.com at your service, [62.209.9.39]250-SIZE 35882577250-8BITMIME"
SMTP -> get_lines(): $data was "250-smtp.gmail.com at your service, [62.209.9.39]250-SIZE 35882577250-8BITMIME"
SMTP -> get_lines(): $str is "250-STARTTLS"
SMTP -> get_lines(): $data is "250-smtp.gmail.com at your service, [62.209.9.39]250-SIZE 35882577250-8BITMIME250-STARTTLS"
SMTP -> get_lines(): $data was "250-smtp.gmail.com at your service, [62.209.9.39]250-SIZE 35882577250-8BITMIME250-STARTTLS"
SMTP -> get_lines(): $str is "250-ENHANCEDSTATUSCODES"
SMTP -> get_lines(): $data is "250-smtp.gmail.com at your service, [62.209.9.39]250-SIZE 35882577250-8BITMIME250-STARTTLS250-ENHANCEDSTATUSCODES"
SMTP -> get_lines(): $data was "250-smtp.gmail.com at your service, [62.209.9.39]250-SIZE 35882577250-8BITMIME250-STARTTLS250-ENHANCEDSTATUSCODES"
SMTP -> get_lines(): $str is "250-PIPELINING"
SMTP -> get_lines(): $data is "250-smtp.gmail.com at your service, [62.209.9.39]250-SIZE 35882577250-8BITMIME250-STARTTLS250-ENHANCEDSTATUSCODES250-PIPELINING"
SMTP -> get_lines(): $data was "250-smtp.gmail.com at your service, [62.209.9.39]250-SIZE 35882577250-8BITMIME250-STARTTLS250-ENHANCEDSTATUSCODES250-PIPELINING"
SMTP -> get_lines(): $str is "250-CHUNKING"
SMTP -> get_lines(): $data is "250-smtp.gmail.com at your service, [62.209.9.39]250-SIZE 35882577250-8BITMIME250-STARTTLS250-ENHANCEDSTATUSCODES250-PIPELINING250-CHUNKING"
SMTP -> get_lines(): $data was "250-smtp.gmail.com at your service, [62.209.9.39]250-SIZE 35882577250-8BITMIME250-STARTTLS250-ENHANCEDSTATUSCODES250-PIPELINING250-CHUNKING"
SMTP -> get_lines(): $str is "250 SMTPUTF8"
SMTP -> get_lines(): $data is "250-smtp.gmail.com at your service, [62.209.9.39]250-SIZE 35882577250-8BITMIME250-STARTTLS250-ENHANCEDSTATUSCODES250-PIPELINING250-CHUNKING250 SMTPUTF8"
SMTP -> FROM SERVER: 250-smtp.gmail.com at your service, [62.209.9.39]250-SIZE 35882577250-8BITMIME250-STARTTLS250-ENHANCEDSTATUSCODES250-PIPELINING250-CHUNKING250 SMTPUTF8
CLIENT -> SMTP: STARTTLS
SMTP -> get_lines(): $data was ""
SMTP -> get_lines(): $str is "220 2.0.0 Ready to start TLS"
SMTP -> get_lines(): $data is "220 2.0.0 Ready to start TLS"
SMTP -> FROM SERVER:220 2.0.0 Ready to start TLS
CLIENT -> SMTP: EHLO localhost
SMTP -> get_lines(): $data was ""
SMTP -> get_lines(): $str is "250-smtp.gmail.com at your service, [62.209.9.39]"
SMTP -> get_lines(): $data is "250-smtp.gmail.com at your service, [62.209.9.39]"
SMTP -> get_lines(): $data was "250-smtp.gmail.com at your service, [62.209.9.39]"
SMTP -> get_lines(): $str is "250-SIZE 35882577"
SMTP -> get_lines(): $data is "250-smtp.gmail.com at your service, [62.209.9.39]250-SIZE 35882577"
SMTP -> get_lines(): $data was "250-smtp.gmail.com at your service, [62.209.9.39]250-SIZE 35882577"
SMTP -> get_lines(): $str is "250-8BITMIME"
SMTP -> get_lines(): $data is "250-smtp.gmail.com at your service, [62.209.9.39]250-SIZE 35882577250-8BITMIME"
SMTP -> get_lines(): $data was "250-smtp.gmail.com at your service, [62.209.9.39]250-SIZE 35882577250-8BITMIME"
SMTP -> get_lines(): $str is "250-AUTH LOGIN PLAIN XOAUTH2 PLAIN-CLIENTTOKEN OAUTHBEARER XOAUTH"
SMTP -> get_lines(): $data is "250-smtp.gmail.com at your service, [62.209.9.39]250-SIZE 35882577250-8BITMIME250-AUTH LOGIN PLAIN XOAUTH2 PLAIN-CLIENTTOKEN OAUTHBEARER XOAUTH"
SMTP -> get_lines(): $data was "250-smtp.gmail.com at your service, [62.209.9.39]250-SIZE 35882577250-8BITMIME250-AUTH LOGIN PLAIN XOAUTH2 PLAIN-CLIENTTOKEN OAUTHBEARER XOAUTH"
SMTP -> get_lines(): $str is "250-ENHANCEDSTATUSCODES"
SMTP -> get_lines(): $data is "250-smtp.gmail.com at your service, [62.209.9.39]250-SIZE 35882577250-8BITMIME250-AUTH LOGIN PLAIN XOAUTH2 PLAIN-CLIENTTOKEN OAUTHBEARER XOAUTH250-ENHANCEDSTATUSCODES"
SMTP -> get_lines(): $data was "250-smtp.gmail.com at your service, [62.209.9.39]250-SIZE 35882577250-8BITMIME250-AUTH LOGIN PLAIN XOAUTH2 PLAIN-CLIENTTOKEN OAUTHBEARER XOAUTH250-ENHANCEDSTATUSCODES"
SMTP -> get_lines(): $str is "250-PIPELINING"
SMTP -> get_lines(): $data is "250-smtp.gmail.com at your service, [62.209.9.39]250-SIZE 35882577250-8BITMIME250-AUTH LOGIN PLAIN XOAUTH2 PLAIN-CLIENTTOKEN OAUTHBEARER XOAUTH250-ENHANCEDSTATUSCODES250-PIPELINING"
SMTP -> get_lines(): $data was "250-smtp.gmail.com at your service, [62.209.9.39]250-SIZE 35882577250-8BITMIME250-AUTH LOGIN PLAIN XOAUTH2 PLAIN-CLIENTTOKEN OAUTHBEARER XOAUTH250-ENHANCEDSTATUSCODES250-PIPELINING"
SMTP -> get_lines(): $str is "250-CHUNKING"
SMTP -> get_lines(): $data is "250-smtp.gmail.com at your service, [62.209.9.39]250-SIZE 35882577250-8BITMIME250-AUTH LOGIN PLAIN XOAUTH2 PLAIN-CLIENTTOKEN OAUTHBEARER XOAUTH250-ENHANCEDSTATUSCODES250-PIPELINING250-CHUNKING"
SMTP -> get_lines(): $data was "250-smtp.gmail.com at your service, [62.209.9.39]250-SIZE 35882577250-8BITMIME250-AUTH LOGIN PLAIN XOAUTH2 PLAIN-CLIENTTOKEN OAUTHBEARER XOAUTH250-ENHANCEDSTATUSCODES250-PIPELINING250-CHUNKING"
SMTP -> get_lines(): $str is "250 SMTPUTF8"
SMTP -> get_lines(): $data is "250-smtp.gmail.com at your service, [62.209.9.39]250-SIZE 35882577250-8BITMIME250-AUTH LOGIN PLAIN XOAUTH2 PLAIN-CLIENTTOKEN OAUTHBEARER XOAUTH250-ENHANCEDSTATUSCODES250-PIPELINING250-CHUNKING250 SMTPUTF8"
SMTP -> FROM SERVER: 250-smtp.gmail.com at your service, [62.209.9.39]250-SIZE 35882577250-8BITMIME250-AUTH LOGIN PLAIN XOAUTH2 PLAIN-CLIENTTOKEN OAUTHBEARER XOAUTH250-ENHANCEDSTATUSCODES250-PIPELINING250-CHUNKING250 SMTPUTF8
CLIENT -> SMTP: AUTH LOGIN
SMTP -> get_lines(): $data was ""
SMTP -> get_lines(): $str is "334 VXNlcm5hbWU6"
SMTP -> get_lines(): $data is "334 VXNlcm5hbWU6"
CLIENT -> SMTP:
SMTP -> get_lines(): $data was ""
SMTP -> get_lines(): $str is "334 UGFzc3dvcmQ6"
SMTP -> get_lines(): $data is "334 UGFzc3dvcmQ6"
CLIENT -> SMTP: TkBSZXAxeUBNZQ==
SMTP -> get_lines(): $data was ""
SMTP -> get_lines(): $str is "535-5.7.8 Username and Password not accepted. Learn more at"
SMTP -> get_lines(): $data is "535-5.7.8 Username and Password not accepted. Learn more at"
SMTP -> get_lines(): $data was "535-5.7.8 Username and Password not accepted. Learn more at"
SMTP -> get_lines(): $str is "535 5.7.8 https://support.google.com/mail/answer/14257 u4sm9324864wjz.4 - gsmtp"
SMTP -> get_lines(): $data is "535-5.7.8 Username and Password not accepted. Learn more at535 5.7.8 https://support.google.com/mail/answer/14257 u4sm9324864wjz.4 - gsmtp"
SMTP -> ERROR: Password not accepted from server: 535-5.7.8 Username and Password not accepted. Learn more at535 5.7.8 https://support.google.com/mail/answer/14257 u4sm9324864wjz.4 - gsmtp
CLIENT -> SMTP: quit
SMTP -> get_lines(): $data was ""
SMTP -> get_lines(): $str is "221 2.0.0 closing connection u4sm9324864wjz.4 - gsmtp"
SMTP -> get_lines(): $data is "221 2.0.0 closing connection u4sm9324864wjz.4 - gsmtp"
SMTP -> FROM SERVER:221 2.0.0 closing connection u4sm9324864wjz.4 - gsmtp
SMTP Connect() failed.
Mailer Error: SMTP Connect() failed.