I'm writing a Help Desk web app, and I need to be able to allow users to upload files to me like Microsoft Word files or images. My question is: how to process the file? can whole *.doc files be stored in a database, and then allow me to download them from there? Or perhaps it would be easier to have the program just e-mail me the file but how do you do that with php?
I can't do it so that it stores the file in one place on the server and just create the link else where because our host uses multiple webservers and we aren't able to write to the actual servers themselves. (we upload to a specific ftp server and use a mirror script to copy it over to the other four).
Any ideas? (or ifyou just know of a good help desk app that's already been written, that's cool too).
Thanks!
jeof